1. Is the session online?
Yes, both the speaking and writing feedback sessions are online and conducted through a Zoom meeting

2.What is the duration of the session?
Speaking Simulator:
30 minutes – this comprises of a 15-minute practice test in test like conditions (online) and a 15-minute feedback session.

Writing Feedback:
1 hour 30-minutes – this comprises of 1-hour practice test completed at home under test conditions, and a 30-minute feedback session.

3.Who will conduct the session?
An experienced IELTS tutor and native speaker with over 10 years of experience and proven track record of supporting IELTS candidates to achieve their target score.

4.How can I make the payment?
We will send you a payment link via email and SMS to complete your booking. You can use a debit or credit card to make the payment.

5.Can I choose the date and time of my feedback session?
Yes, you can. You can discuss your preference with our customer service agent.

6.Can my feedback session be on Friday or Saturday?
Yes, we will aim to accommodate your preferred time and day.

7.Can I reschedule my session?
We encourage you not to reschedule your session; however, if it is absolutely necessary, we will try to accommodate your request. Rescheduled sessions will be subject to tutor availability.